Frequently Asked Questions

COVID-19 Level 3
Kia kaha NZ! We have done so well!

We have all been affected by Covid-19 and our little company are putting in precautions during this time to keep all of us safe. Be assured we are following all government guidelines and keeping to strict hygiene standards!

As such during Level 3 we will be doing a delivery only service.
This does incur an extra fee according to travel distance which may be checked by using google maps starting from ‘Riverhills Ave, Pakuranga Heights’

Fees are as follows

Within 8km $10
within 9-15km $20
within 16-20km $25

Do you have a physical shop?
Not yet, we are a home based little bakery, A grade 100% Auckland council certified kitchen!
Can we pick up our cakes/desserts?
Yes. Please check the Pick Up Points page! If there is a problem please call.
Do you do customized cakes?
Yes. Please send a message with some details of what you are looking for and we will reply you with a quote.
If your request is not within our capabilities we may be able to connect you with someone who can :)
Customised cakes are subject to a 50% non-refundable deposit.
Special Allergy and Dietary requirements?
Some of our desserts are able to be customised to dietary requirements please contact us directly.
We are not not allergy specialized therefore any desserts may still contain traces of allergens.
Do you deliver?
Yes! Check above or click here for more information
How far in advance do I need to place an order?
48 hours for regular orders.
For custom cakes and orders minimum 2 weeks in advance.
It’s a cake emergency, need cake now! Can you help?
Most likely! So please call and we will do our best to help.
Cancelling or changing an order
To cancel or change an order we will only refund you if notified 24 hours before 9am on the day of pickup/ delivery.
For custom orders you will be refunded if notified 5 days in advance of D - day.

Check Terms and conditions for more detailed information.